1. Acceptance of Terms

By accessing our website, demos, or platform, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please stop using our services immediately.

2. Description of Services

AVDA provides AI-powered voice automation, data tools, and related business services. Our platform is for professional use only. Personal, unlawful, or deceptive use is strictly prohibited.

3. Account Responsibilities

You agree to:
– Provide accurate information when registering
– Maintain the confidentiality of your login credentials
– Notify us of any unauthorized access or account misuse
You are responsible for all activities under your account.

4. Payments and Subscriptions

Subscription fees and usage rates are shown at checkout or in your account.
Subscriptions renew automatically unless canceled before the next billing date.
All payments are in U.S. dollars and processed through secure third parties.
Fees are non-refundable except as required by law.
AVDA may adjust pricing or features with notice before your next renewal.

5. Acceptable Use

You agree not to:
– Send spam, fraudulent, or misleading messages
– Record calls without the necessary consent
– Modify, copy, or reverse-engineer our software
– Interfere with system performance or security
Violations may result in suspension or termination without refund.

6. Telephony and Compliance

If you use AVDA’s telephony or messaging features, you must comply with:
– TCPA (Telephone Consumer Protection Act)
– DNC (Do-Not-Call) rules
– State recording-consent laws
You are solely responsible for obtaining all required permissions and notifying call participants when AI or automated systems are used.

7. Third-Party Integrations

Our services may integrate with CRMs or billing platforms. Each third party operates under its own terms and privacy policies. AVDA is not responsible for any issues or data loss arising from their use.

8. Reseller and White-Label Use

Authorized resellers may rebrand our services only under a written agreement. Resellers are responsible for ensuring their customers follow these same terms.

9. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. Downtime may occur due to maintenance, third-party issues, or events beyond our control. We are not liable for losses due to service interruptions.

10. AI Output and Accuracy

AI-generated speech and text responses may contain errors. You are responsible for verifying the accuracy of AI output before relying on it for important or regulatory decisions.

11. Intellectual Property

All software, technology, trademarks, and content belong to AVDA.
You retain ownership of your data but grant us a limited license to process and store it solely to provide services.

12. Limitation of Liability

To the maximum extent permitted by law, AVDA is not liable for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the amount you paid to AVDA in the previous twelve (12) months.

13. Force Majeure

AVDA is not responsible for delays or failures caused by circumstances beyond our control, including acts of nature, cyberattacks, or government actions.

14. Termination

Either party may terminate this agreement with written notice. AVDA may suspend or terminate accounts for policy violations. Upon termination, access ends immediately, and data may be retained for 30 days before deletion.

15. Dispute Resolution

If you have a dispute, please contact avdaai2025@gmail.com first.
If unresolved after 30 days, disputes will be handled exclusively in Summit County, Ohio, under Ohio law.

16. Updates to Terms

We may update these Terms at any time. New versions will be posted on our website with an updated date. Continuing to use the service means you accept the new Terms.

17. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules.

18. Contact

AI Voice Data Automations, LLC
2780 S. Arlington Rd., Suite 202
Akron, OH 44312, USA
Email: avdaai2025@gmail.com